If you are working to improve the Customer Experience, it is critical you prioritize these fundamentals and ensure you align the organization around these. This webinar will give you a number of insights on how to ensure your Customer Experience program is a success.
Discover the 7 fundamentals of a successful CE program
How to go about implementing these
How to overcome the problems and pitfalls
What is best practice in each of the areas?
What you should be doing to improve your program?
Time: 8 - 9 AM
Time Zone: PDT (USA)
Speaker: Colin Shaw (Founder & CEO, Beyond Philosophy), Zhecho Dobrev (Consultant, Beyond Philosophy)