Attend this webinar to learn how several utilities are changing or expanding their customer contact strategies based on lessons learned during recent major outages.Date: 27 Jun 2012
Time: 2 PM
Time Zone: EDT
Speaker: Joanne Schindelheim (Director of Marketing and Sales at Long Island Power Authority), Ray Murphy (Manager of Major Accounts at PPL Electric Utilities), Vanessa McGrady (Media Relations at Southern California Edison)
Brief About Speaker: Ray Murphy: Ray’s career in the in the energy industry has spanned more than 20 years. He has worked for PPL since 1998, holding various positions including district manager for Penn Fuel Propane, as well as industrial accounts representative and marketing manager for PPL Gas Utilities. Ray is responsible for the development and implementation of the strategy for managing and servicing major industrial and commercial customers within the PPL service territory.