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vendor: CX on Mobile

ChatterPlug

ChatterPlug is a first-of-its kind platform for businesses to enrich the experience of their on-location customers through their mobile app. Businesses use ChatterPlug to gather real-time feedback, respond instantly, build loyalty and increase data visibility with a full analytics suite. It is the only on-the-spot customer experience management platform, seamlessly integrating into your app to provide powerful on-location analytics.


Country:
USA

Feedback-Survey Platform: Mobile App
Services: Customer Feedback Systems




  • Editors' NEWS/Opinion
    in CX Impact
    Research Team Takes On Marketers Key Challenge | KU team uses innovative approach to tackling question of ROI of CSat programs
    in CX Impact
    Customer Service Mistakes Costing Australian Businesses | Research shows companies unaware of weaknesses in basic CS areas
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      18 June 14:00:00
    • How weak #customerexperience leaves strong companies vulnerable to new competition http://bit.ly/11lNOf1 #CX

      18 June 13:30:00
    • Pricing can be the 'kill switch' on a positive #customerexperience http://bit.ly/11lNCfG #CX

      18 June 13:00:00
    • #Webinar Today: The New "V" in #BigData: How Viability is Driving Better Outcomes #dataanalytics @PROS_Inc http://bit.ly/10u5q9H

      18 June 00:45:00
    • #Webinar Today: Leverage Your Secret Superpowers to Drive #CustomerSuccess @VerintWFM #customerexperience http://bit.ly/10u6zOw

      18 June 00:45:00
    • Mobile technologies put pressure on brands to meet customers' new #CX expectations around smartphones http://bit.ly/16PXodq

      17 June 13:45:00
    • Putting control of online #customerexperience back where it Belongs http://bit.ly/18Sb3Cr #CX

      17 June 13:15:00
    • #CX firm @beyondp takes #VOC to next level (beyond NPS) - and helps businesses drive decisions http://bit.ly/14JnvCq

      17 June 12:45:00
    • Even Great Customer Experience Has a Limited Life (Just ask Apple's Jony Ive) http://bit.ly/18Sb3lR #CX #custexp #iOS7 #Apple

      17 June 12:15:00
    • Starbucks extends #loyaltyprograms to include merchandise bought at other retail partners http://bit.ly/YItdlr

      13 June 13:00:00
  •  LOYALTY IP NEWSLETTER
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  • Editor's Note
    Welcome (back) to the Ideal Path Customer Loyalty Portal.
    It's funny, every time I read the name of this portal, I'm not satisfied. But then I remember that a short catch phrase can't describe an area that encompasses the act of focusing on and delivering customer experience, satisfaction and loyalty.
    …… Read More.