Loyalty IPIdeal Path brings companies together with actionable and insightful market research and expertise combined with a comprehensive overview of the available vendors in the space. We produce original content and also keep your company apprised of the goings on in the marketplace including real role model examples and developments in vendor and events areas.http://www.loyalty-ip.com/ Secret Service Summit 2013 http://www.loyalty-ip.com/ev-1965--conference-secret-service-summit-2013 2013-11-04 The Secret Service Summit is America's #1 customer service conference. It delivers the best customer service training you will ever experience including a solid plan to take your company's customer experience to the next level and make price irrelevant. Don't miss this opportunity to learn from the experts how to deliver world-class customer service experiences, increase retention, referrals, repeat business and change the world by creating a customer service revolution.

]]> http://www.loyalty-ip.com/ev-1965--conference-secret-service-summit-2013 Retail Customer Experience Executive Summit 2013 http://www.loyalty-ip.com/ev-2052--conference-retail-customer-experience-executive-summit-2013 2013-08-13 Retail Customer Experience Executive Summit 2013 is an extraordinary opportunity for retailers to get together in a casual setting and learn from one another. The interactive sessions delve deep into topics that are on the minds of retailers today, and the Summit's format allows the collective wisdom "in the room" to be distilled into concrete, actionable ideas that retailers take home with them.

]]> http://www.loyalty-ip.com/ev-2052--conference-retail-customer-experience-executive-summit-2013 5th Annual Customer Retention and Profitablity Summit http://www.loyalty-ip.com/ev-1968--conference-5th-annual-customer-retention-profitablity-summit 2013-07-25 The 5th Annual Customer Retention and Profitablity Summit would bring together think tanks from the telecom sector across the globe to share their expertise, experience and strategies that have worked for there organisations, irrespective of the fact that the same techniques may or may not be acceptable/deployable across providers due to varied demographics. However these tried and tested strategies and experiences could be fine tuned to suit the demographics to where the provider comes from.

]]> http://www.loyalty-ip.com/ev-1968--conference-5th-annual-customer-retention-profitablity-summit Confirmit Community Conference (CCC'13) Las Vegas 2013 http://www.loyalty-ip.com/ev-2091--conference-confirmit-community-conference-ccc13-las-vegas-2013 2013-06-26 CCC'13 Las Vegas is an excellent forum for you to learn, share ideas and network. Join this conference and network with industry experts and thought leaders to discuss the latest issues and trends impacting Voice of the Customer, Employee Engagement and Market Research programs. Attending CCC'13 in Las Vegas gives you an unrivaled opportunity to understand the rapid changes in your industry and discover new techniques that can drive your business forward. If you are involved in planning, deploying or acting upon feedback programs or Market Research studies – or the insight gained from them – then CCC'13 Las Vegas is not-to-be a missed event for you!

]]> http://www.loyalty-ip.com/ev-2091--conference-confirmit-community-conference-ccc13-las-vegas-2013 Mobile Commerce World 2013 http://www.loyalty-ip.com/ev-2119--conference-mobile-commerce-world-2013 2013-06-24 Mobile Commerce World 2013 is the only event of its kind designed to help retail and enterprise business and technology executives create the most effective mobile commerce strategy for their company. Mobile Commerce World 2013 brings together the entire mobile commerce ecosystem, and presents a comprehensive, 3 day conference program with more than 50 sessions and 110+ experts, along with an exhibit of leading solution providers, all focused on educating the next generation of retailers and businesses who are developing their mobile commerce strategy.

]]> http://www.loyalty-ip.com/ev-2119--conference-mobile-commerce-world-2013 Confirmit Community Conference (CCC'13) London 2013 http://www.loyalty-ip.com/ev-2090--conference-confirmit-community-conference-ccc13-london-2013 2013-06-19 CCC'13 London is an excellent forum for you to learn, share ideas and network. Join this conference and network with industry experts and thought leaders to discuss the latest issues and trends impacting Voice of the Customer, Employee Engagement and Market Research programs. Attending CCC'13 in London gives you an unrivaled opportunity to understand the rapid changes in your industry and discover new techniques that can drive your business forward. If you are involved in planning, deploying or acting upon feedback programs or Market Research studies – or the insight gained from them – then CCC'13 London is a must attend event for you!

]]> http://www.loyalty-ip.com/ev-2090--conference-confirmit-community-conference-ccc13-london-2013 2nd Annual Customer Experience Strategies Summit West http://www.loyalty-ip.com/ev-2105--conference-2nd-annual-customer-experience-strategies-summit-west 2013-06-18 The 2nd Annual Customer Experience Strategies Summit West is a one-of-a-kind event held in Canada, bringing together customer experience executives and directors from multiple industries and departments across North America to share strategies on delivering a superior experience. Building on the resounding success of the Customer Experience Strategies Summit West, the highly sought-after program is returning to Vancouver, BC! This prestigious summit provides an exceptional learning opportunity for customer experience executives to build knowledge, enhance decision-making and refine their business judgment. In an exclusive setting, senior executives connect with their peers in a rare opportunity to exchange ideas, best practices and insights.

]]> http://www.loyalty-ip.com/ev-2105--conference-2nd-annual-customer-experience-strategies-summit-west Customer Response Summit Toronto: Customer Care for the Connected Consumer http://www.loyalty-ip.com/ev-2103--conference-customer-response-summit-toronto-customer-care-for-the-connected-consumer 2013-06-17 Your customer is highly connected, is your customer service and engagement strategy connected? Consumer channels have changed and grown dramatically over the last few years. The service plan has been re-written. As your customer's expectations change so must your channel engagement strategy, your measures of success, objectives, hiring profile...etc...the list goes on.

CRS (Customer Response Summit) looks at how corporations are addressing this evolving landscape and capitalizing on the opportunity to build deeper relationships with the people that use their product/or service. CRS is designed to look at all channels of customer engagement with a specific look at "Mobile" and "Social". Attendance at CRS is not just about listening. It's about taking the opportunity to participate in team brain storming and problem solving with the worlds most progressive and innovative customer experience leaders.

]]> http://www.loyalty-ip.com/ev-2103--conference-customer-response-summit-toronto-customer-care-for-the-connected-consumer 20th Annual Customer Relationship Management Conference (CRMC) 2013 http://www.loyalty-ip.com/ev-2104--conference-20th-annual-customer-relationship-management-conference-crmc-2013 2013-06-17 The 20th Annual Customer Relationship Management Conference (CRMC) 2013 brings retailers together to openly share their Marketing and CRM strategies, ideas, and challenges in a casual and comfortable environment; and to foster the relationships built at the annual event throughout the year. CRMC 2013 is an event unlike any other in the industry as it brings a fast-paced agenda, attendees representing over 150 retail chains, ample networking opportunities, and industry-leading vendor sponsors together.

]]> http://www.loyalty-ip.com/ev-2104--conference-20th-annual-customer-relationship-management-conference-crmc-2013 E2 Conference http://www.loyalty-ip.com/ev-2118--conference-e2-conference 2013-06-17 E2 Conference is the only event that highlights the new choices and challenges organizations face as a result of shifts in technology. The event offers its audience of decision makers in IT, marketing and other lines of business a progressive forum to engage in discussions about the future of software, and how to mold their strategies for business success. Attend this conference to engage in focused discussions and dive deep into topics including big data, mobility, social technologies, designing processes to spur innovation, and more.

]]> http://www.loyalty-ip.com/ev-2118--conference-e2-conference Customer Experience Conference and World Summit 2013 http://www.loyalty-ip.com/ev-2102--conference-customer-experience-conference-world-summit-2013 2013-06-15 Customer Experience Conference and World Summit 2013 is the leading telecom conference on Customer 360 Transformation. This event is an opportunity for you to network with international expert speakers delivering independent, objective thought leadership, sharing new ideas and best practice.

]]> http://www.loyalty-ip.com/ev-2102--conference-customer-experience-conference-world-summit-2013 Marketing Strategy For The Mobile Mind Shift http://www.loyalty-ip.com/ev-2051--conference-marketing-strategy-for-the-mobile-mind-shift 2013-06-13 Your customers are not interested in your messaging and logos. They want utility, and they want it now. In the world of the mobile mind shift, customers expect any desired information or service to be available, on any appropriate device, in context, at their moment of need. Marketing Strategy For The Mobile Mind Shift is a full day of presentations, hands-on exercises, and discussions, where Forrester analysts will help you work through the strategies for the 'Mobile Mind Shift'.

]]> http://www.loyalty-ip.com/ev-2051--conference-marketing-strategy-for-the-mobile-mind-shift Leadership in Retail Workforce Management (WFM) Customer Experience Global Summit 2013 http://www.loyalty-ip.com/ev-2070--conference-leadership-in-retail-workforce-management-wfm-customer-experience-global-summit-2013 2013-06-13 Leadership in Retail Workforce Management (WFM) Customer Experience Global Summit 2013 will bring together leading retailers and industry experts who will investigate and share how you can turn effective employee engagement into a competitive advantage that impacts customer loyalty and the bottom line.

Achieving loyal customers is essential to driving profit and growth in the retail sector, especially as retailers learn how to raise their game by engaging with their employees to drive the customer experience and satisfaction. Walmart's Mike Peerson, Rite Aid's Dave Markley, and the "Father of Gamification" Rajat Paharia are among the prestigious lineup of speakers that will be presenting June 13, 2013 at the W Hotel Lakeshore in Chicago.

]]> http://www.loyalty-ip.com/ev-2070--conference-leadership-in-retail-workforce-management-wfm-customer-experience-global-summit-2013 Annual EMEA Net Promoter Customer Experience Conference 2013 http://www.loyalty-ip.com/ev-2114--conference-annual-emea-net-promoter-customer-experience-conference-2013 2013-06-13 Annual EMEA Net Promoter Customer Experience Conference 2013 is the biggest EMEA Net Promoter Customer Experience Conference ever, in the heart of London. With over 20 Net Promoter and Customer Experience case studies and 400 practitioners, this 2-day conference is not-to-be a missed event.

]]> http://www.loyalty-ip.com/ev-2114--conference-annual-emea-net-promoter-customer-experience-conference-2013 SDL Innovate 2013: Global Customer Experience Management http://www.loyalty-ip.com/ev-2128--conference-sdl-innovate-2013-global-customer-experience-management 2013-06-13 SDL Innovate 2013 offers an opportunity to network with global leaders and innovators who drive continuous improvement in delivering outstanding customer experiences. Attend this not-to-be missed event and learn how to improve the end-to-end customer journey.

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