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    • Your CX's worst enemy? It's weak team members competing with strong ones ... and losing http://bit.ly/WTEnNI

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    Welcome (back) to the Ideal Path Customer Loyalty Portal.
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Issue 2012.04.25
Is Mobile the New Face of Customer Engagement
article: CX Strategy

How technology, commerce and social media are forcing old-school companies to change

Keeping Up With The Customer

In recent years there have been quantum changes in the ways that customers shop and interact with brands.  Many companies have been on the leading edge of those changes -- in some cases driving it. Examples include Amazon and Ebay, which have always been suited to the mobile and tablet shopping environments as a result of their online lineage.  

Their impact in the retail industry has been felt worldwide with their exceptional reach and cost advantage allowing them to compete with traditional retailers in distant countries like Australia -- without moving their operations from the ... READ MORE
editors' digest: Loyalty Industry
Casino Targets Engagement via Mobile | Maximizing the impact of mobile beyond loyalty programs to true customer engagement... READ MORE
news: Product Announcement

As part its G-Force customer event, Genesys launched a breakthrough mobile customer care ... MORE

event: upcoming

Response Expo 2012 focuses on the evolution of ... MORE

Date: 2012-05-15
Location: Hilton San ..., CA, USA
vendor: focus

Joingo’s Mobile Loyalty System is a revolutionary cloud-based mobile platform that helps businesses increase ... MORE
 
 
 
  
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