MarketTools, Inc., the leader in software and services for customer feedback and market research, today announced CustomerSat Mobile, the mobile version of MarketTools CustomerSat, the industry's leading web-based enterprise feedback management (EFM) solution. With CustomerSat Mobile, users can harness CustomerSat's powerful feedback management features, optimized for mobile browsers. Mobile users can monitor surveys in real-time, take action to respond to customer trends and issues, and access the industry's most robust role-based reporting and analytics. CustomerSat Mobile is available on iPhone, iPad, iPod Touch and Android devices via mobile web browsers, with no downloads required.
"With CustomerSat Mobile, my mobile device can become the control center of our voice of the customer programs," said Tim Izatt, Director, Customer Services at Vivint. "I can monitor customer feedback in real-time and view key analytics from my favorite CustomerSat dashboards while I'm on the go."