Bill.com, the leader in integrated bill payment, invoicing and cash management solutions for businesses, expanded its already robust customer service support options, further enhancing its award-winning user experience. Bill.com customer support now includes extended live chat hours, the ability for customers to search an index of troubleshooting questions and subscribe to updated answers, and receive anytime access to account support history. With the additions, Bill.com customers will enjoy an even more personalized and efficient approach to customer service that keeps them up and running on the system without a hitch.
"We value customer input that enables us to make our product, service and company better every single day," said Rene Lacerte, CEO of Bill.com. "In the same way that our solution enables seamless collaboration, we as a company are making information and assistance more accessible than ever for our most important payee: our customers. Bill.com's new customer service offerings are an integral part of our mission in helping business owners stay efficient and productive."