Varolii Corporation, a market leader in customer interaction management, announced its new integrated solution -- Varolii 360. Varolii 360 offers inbound communications capabilities for the call center that create a complete customer experience across both guided inbound and proactive outbound interactions.

Varolii 360 expands on Varolii's existing outbound solutions to enable organizations to deliver personalized inbound communications that produce high levels of customer satisfaction and solve customer problems more efficiently. Unlike other companies that specialize in inbound or outbound communications only, Varolii offers a seamless experience across both inbound and outbound channels with personalized interactions, consistent company branding, self-service options and complete reporting and analytics.

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