Corsential is pleased to announce the release of Version 2.0 of the Corsential Insight and Action Portal, a state-of-the-art customer feedback reporting platform integrated into the Corsential Customer Experience Program. This secure and cloud-based online tool provides deep insights into the positive and negative aspects of customer experience, while recommending targeted steps of improvement to take on a local and organizational level. The enhanced version is faster and more streamlined in its appearance and will provide greater ease of use for Corsential clients. It is fully configurable with an organization’s internal structure, and tracks and reports on several customer experience areas.













