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in: Loyalty Industry
NRC Division My InnerView Honored 593 US Nursing Homes For Achieving Highest Levels Of Satisfaction Excellence
My InnerView Recognizes Nursing Homes For Outstanding Customer and Employee Satisfaction
My InnerView, a combined business unit with OCS and a division of National Research Corporation, yesterday recognized 593 nursing homes with 2010-2011 Excellence in Action awards. This honor recognizes nursing homes that achieve the highest levels of satisfaction excellence, as demonstrated by overall customer or workforce satisfaction scores that fall within the top 10 percent of My InnerView database, the largest skilled nursing facility database of its kind in the U.S.