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Welcome (back) to the Ideal Path Customer Loyalty Portal.
It's funny, every time I read the name of this portal, I'm not satisfied. But then I remember that a short catch phrase can't describe an area that encompasses the act of focusing on and delivering customer experience, satisfaction and loyalty.Edit your company listing or upload your press releaseWeekly Newsletter on Loyalty Industry Happenings - Vendor Home
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in: Loyalty Industry
VOC Leader OpinionLab Appointed By Canada Post To Collect Customer Feedback Across 40 Post Offices In Canada
Canada Post and OpinionLab Work Together to Capture Customer Experience Data at 40 Post Offices
OpinionLab, the pioneer and leader in voice of customer VOC listening technologies, announced an expanded relationship with Canada Post: in addition to collecting feedback from its website through OpinionLab technology, Canada Post will now pilot OpinionLab mobile feedback tools to gather customer input from 40 retail locations throughout Canada. Mary Traversy, SVP, Mail at Canada Post said that through this pilot, they are pleased to offer their customers another means of providing them with feedback, so that they can better meet their needs and optimize their in store experience.
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Featured Webinar
in VOC on MobileLoyalty Conference
in Loyalty Impact
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New Related ArticlesArticle
in Loyalty StrategyMultiple examples of innovation in loyalty programs Article exploring multi levels of innovation in rewards includes a couple of takes on targeting your reward programs for greater impact and ROI. 
Editors' News Take
in Loyalty ImpactUsing loyalty to support branding RiteAid integrates wellness and health benefits into loyalty programs to also drive brand connection 
Vendor in Focus
in Loyalty Strategy
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Editors' NEWS/Opinionin Loyalty StrategyLocal Grocery Store Chain Steps Outside the Norm for New Rewards Program | New Rewards Program for Local Grocery Chainin Loyalty Industry WatchAmerican Express Extends Top Rated Streak to 6 Years | Tops JD Power Credit Card Customer Service Ranking Againin CX ImpactResearch Team Takes On Marketers Key Challenge | KU team uses innovative approach to tackling question of ROI of CSat programsin Loyalty InfrastructureWalgreen's CIO Delivers Infrastructure for New Loyalty Initiative | Effort reads like a playbook for any company looking to institutionalize customer centricity and loyalty marketing into its business model.
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Editor's NoteWelcome (back) to the Ideal Path Customer Loyalty Portal.It's funny, every time I read the name of this portal, I'm not satisfied. But then I remember that a short catch phrase can't describe an area that encompasses the act of focusing on and delivering customer experience, satisfaction and loyalty.…… Read More.
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