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Welcome (back) to the Ideal Path Customer Loyalty Portal.
It's funny, every time I read the name of this portal, I'm not satisfied. But then I remember that a short catch phrase can't describe an area that encompasses the act of focusing on and delivering customer experience, satisfaction and loyalty.Edit your company listing or upload your press releaseWeekly Newsletter on Loyalty Industry Happenings - Vendor Home
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in: Loyalty Industry
RightNow Recognized As Best Technology Solution Provider For Increasing Customer Experiences In Call Centers
RightNow Wins 2011 IQPC Call Center Excellence Award
RightNow won a 2011 Call Center Excellence Award for Best Technology Solution Provider at IQPC's 12th Annual Call Center Week. RightNow was selected as the winner for its ability to execute across the full spectrum of call center functions. RightNow CX, the customer experience suite, delivers exceptional customer experiences across the web, social networks and contact centers, while maximizing agent productivity, lowering costs, and driving revenue. Jason Mittelstaedt, chief marketing officer, RightNow said that they are proud to be recognized by IQPC as the best technology solution provider for the call center. RightNow is committed to improving contact center performance and providing seamless, multi channel customer experiences that increase brand loyalty, advocacy, and ultimately sales.
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Featured Webinar
in VOC on MobileLoyalty Conference
in Loyalty Impact
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New Related ArticlesArticle
in Loyalty StrategyMultiple examples of innovation in loyalty programs Article exploring multi levels of innovation in rewards includes a couple of takes on targeting your reward programs for greater impact and ROI. 
Editors' News Take
in Loyalty ImpactUsing loyalty to support branding RiteAid integrates wellness and health benefits into loyalty programs to also drive brand connection 
Vendor in Focus
in Loyalty Strategy
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Editors' NEWS/Opinionin Loyalty StrategyLocal Grocery Store Chain Steps Outside the Norm for New Rewards Program | New Rewards Program for Local Grocery Chainin Loyalty Industry WatchAmerican Express Extends Top Rated Streak to 6 Years | Tops JD Power Credit Card Customer Service Ranking Againin CX ImpactResearch Team Takes On Marketers Key Challenge | KU team uses innovative approach to tackling question of ROI of CSat programsin Loyalty InfrastructureWalgreen's CIO Delivers Infrastructure for New Loyalty Initiative | Effort reads like a playbook for any company looking to institutionalize customer centricity and loyalty marketing into its business model.
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Editor's NoteWelcome (back) to the Ideal Path Customer Loyalty Portal.It's funny, every time I read the name of this portal, I'm not satisfied. But then I remember that a short catch phrase can't describe an area that encompasses the act of focusing on and delivering customer experience, satisfaction and loyalty.…… Read More.
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