Mindshare Technologies released an industry-changing product today: Mindshare Speech-to-TextTM, taking the next step into the future of Customer Feedback Management and the Voice of the Customer (VoC).Despite its simple name, Mindshare Speech-to-Text goes way beyond automated transcription. Once an audio comment is transcribed, Speech-to-Text feeds it through Mindshare’s robust Text Analytics SuiteTM, instantly converting the audible feedback into actionable information for store managers and company execs.