Customer Focused Events Complete List - Next Generation Customer Experience

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event: Loyalty Industry

Next Generation Customer Experience

Conference

Next Generation Customer Experience Event brings together senior level executives across all industries to address key customer experience trends and challenges. From ideas for creating and enforcing a customercentric culture to investing in groundbreaking customer experience initiatives, this 3day event will arm you with immediate strategies to drive consumer loyalty and boost long term profitability for your organization.

Location: Hyatt Century Plaza, Los Angeles, CA, USA
Date: 23-25 May 2011

Tracks/Topics:

Customer experience strategies
Customer Loyalty

Fees Range: $1349.25 - $2299
Highlighted Roles : VP, CEO, Chief Customer Advocate, SVP, Senior Manager, Director
Highlighted Industries: Insurance, Financial Services

Original Link

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Conference partially focuses on driving business impact from rewards programs

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ARTICLE
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Loyalty Systems are a key tactical support for VoC programs

Integrating loyalty or incentive programs into data gathering (or vice versa) creates a more powerful feedback system — by drawing on the emotional engagement of the rewards program.

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Spotlight on the
LOYALTY INDUSTRY
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