Loyalty World is the definitive customer retention conference for North America. Loyalty World USA is a three-day senior-level B2B conference for all B2C businesses – retail, travel, entertainment, banking, and more – seeking the best business strategies to maximize returns from customer retention and loyalty programs. Loyalty World USA is all about understanding the complex relationships that you need to put in place to create that happy and loyal customer.

Location: The Cosmopolitan , Las Vegas, NV, USA
Date: 29-31 Oct 2012

Keynote Speaker: Billy Beane (General Manager of Oakland A's and Subject of 'Moneyball), Adam Holyk (Divisional Vice President - Loyalty and Customer Insights Walgreens), Marc Parrish (VP Retention & Loyalty-Barnes & Noble)

Tracks/Topics:

• How to incorporate a cohesive all‐encompassing cross‐channel customer loyalty strategy
• How to identify and interpret key data to forge greater customer engagement and trust
• How to create a customer centric organization and build the brand across all channels
• How to integrate gaming platforms and location- based services to increase loyalty
• How to leverage reward and recognition programs to drive measurable business results

Fees Range: $1655 - $2020