Customer Loyalty and Motivation Show is London’s first and largest show dedicated to customer retention, helping you to drive sales & increase turnover. This is an eagerly anticipated event and boasts substantial opportunity for companies to meet and do business with marketing decision makers looking for ways to engage, motivate and retain customers.

Location: Grand Hall Olympia, London, UK
Date: 27-28 Jun 2012

Keynote Speaker: Richard Harris (American Express VP of Acquisition), Chris Ford (Grass Roots Business Development Director), Bob Salmasi (Grass Roots Head of Consumer Promotions), Doug Glenwright (TUI UK and Ireland General Manager Retail Transformation Distribution), Kate Hamer (Space NK CRM & Loyalty Manager), Tim Lawler (TLC Marketing Worldwide Group Planning Director)

Tracks/Topics:

• What next for loyalty schemes? Meeting the needs of the evolving consumer
• Loyalty programmes and rewards a 360 degree perspective
• Establishing a successful loyalty and CRM programme
• Engagement everywhere delivering a multi channel customer engagement programme
• Driving loyalty by putting customer experience at the core
• Motivating customers using gift cards and gift vouchers
• Leveraging the power of loyalty strategies for identifying and growing your most loyal customer base

Fees Range: Free