Customer Focused Events Complete List - Loyalty World Australia 2012

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event: Loyalty Programs

Loyalty World Australia 2012

Conference

Loyalty World Australia 2012 is the leading loyalty conference for exceutives seeking to maximize acquisition, retention and experience. This event is about understanding what loyalty actually means today in a constantly changing environment with a very discerning customer base. It explores the solutions and strategies that businesses need to create a loyal and valuable customer.At the 3 day event loyalty leaders will be looking to overcome their challenges, enhance, develop and implement customer strategies.

Location: Atlantic Group V, Melbourne, AUS
Date: 27-28 Nov 2012

Keynote Speaker: Not Yet Available

Tracks/Topics:

Create loyalty in a transparent age
Understanding the impact of shifting consumer demographics on customer loyalty
Maximise the opportunities mobile and social marketing present for customer engagement
Prevent customer attrition and reduce customer churn
Define profitable behaviour and identify your most valuable customers

Fees Range: $1281.50 - $3756.50

Original Link

ARTICLE
in VOC Execution

Loyalty Systems are a key tactical support for VoC programs

Integrating loyalty or incentive programs into data gathering (or vice versa) creates a more powerful feedback system — by drawing on the emotional engagement of the rewards program.

Vendor in Focus
in Loyalty Strategy

Loyalty services vendor allows targeting specific buyers

Retail Hero, provider of CRM and POS integrated loyalty systems, allows companies to target buyers who consistently buy the same products for threshold rewards.

NEWS SPOTLIGHT
in Loyalty Strategy

Rewards become a critical factor for cost conscious buyers.

Companies forced to provide rewards as a competitive pricing benefit as consumers look to improve bang-for-buck using points collection.

EDITORS NEWS SPOTLIGHT
in Loyalty Strategy

Small UK hotels group narrows goals of rewards program

Guoman and Thistle hotels both focus on building loyalty via CX and narrow rewards to tiers only (excluding the typical free nights benefits)

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Spotlight on
LOYALTY PROGRAMS
New Related Articles

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Segmenting Key To Rewards Impact

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Article
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Multiple examples of innovation in loyalty programs

Article exploring multi levels of innovation in rewards includes a couple of takes on targeting your reward programs for greater impact and ROI.

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Join a community of vendors to achieve scale for customer rewards

Punchcard allows vendors to join a community of vendors to drive the activity among customers. Shared rewards infrastructure creates scale that is not possible for single vendor.

Loyalty Conference
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Conference partially focuses on driving business impact from rewards programs

Loyalty World USA tracks include how to leverage reward programs to drive measurable business results. Gain useful tips on increasing goal alignment of programs.

Editors' NEWS/Opinion

in Loyalty Strategy

Local Grocery Store Chain Steps Outside the Norm for New Rewards Program | New Rewards Program for Local Grocery Chain

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American Express Extends Top Rated Streak to 6 Years | Tops JD Power Credit Card Customer Service Ranking Again

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Walgreen's CIO Delivers Infrastructure for New Loyalty Initiative | Effort reads like a playbook for any company looking to institutionalize customer centricity and loyalty marketing into its business model.

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Aberdeen Research Report Provides Different Angle on Technology and Loyalty Programs | 30,000 foot view suggests that integration of different systems plays a key role in competitive advantage

more EDITORS NEWS >

@loyaltyip

Mobile technologies put pressure on brands to meet customers' new #CX expectations around smartphones http://bit.ly/16PXodq
24 May 05:30:00
A Simpler #CX Starting Point for C-Level Execs http://bit.ly/16PXotG
24 May 04:00:00
LoyaltyIP #Newsletter: The massive impact of #mobile on customer facing programs #Subscribe http://bit.ly/13PcZXr #CX #loyaltyprograms #voc
24 May 03:15:00
The 4 critical success factors that make Amazon Prime, MyStarbucksRewards and more top #loyaltyprograms successful http://bit.ly/16PXodj
23 May 04:45:00
The big difference between a #rewardsprogram and a #loyaltyprogram http://bit.ly/UAkvhI
23 May 02:45:00
Your CX's worst enemy? It's weak team members competing with strong ones ... and losing http://bit.ly/WTEnNI
21 May 16:00:00
One exceptional store manager demonstrates how #employeeengagement drives #brand power http://bit.ly/10hklQm
20 May 14:30:00
3 reasons to use #gamification within your teams to drive #CX http://bit.ly/XIbAzO
20 May 14:00:00
5 keys for a successful Voice of Customer effort http://bit.ly/Z3XlkY #VoC
20 May 13:30:00
3 reasons to use your newest product / services as rewards in your loyalty programs http://bit.ly/16ubVsi
20 May 13:00:00

Editor's Note

Welcome (back) to the Ideal Path Customer Loyalty Portal.

It's funny, every time I read the name of this portal, I'm not satisfied. But then I remember that a short catch phrase can't describe an area that encompasses the act of focusing on and delivering customer experience, satisfaction and loyalty.