Customer Innovation Event 2012, the conference around customer innovation, social media and CRM this year will focus on customer experience management. This one-day event is for everyone involved in achieving optimal customer relations, CRM and innovation in customer processes. On this day you can gain a lot of specific knowledge and in contact with hundreds of colleagues. Here you can find answers to your questions like - What are the latest trends in customer relationships? What role do social media in customer experience? What is the role of Digital Marketing? etc.
Location: Venue Not Yet Available, Netherlands
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in Loyalty Strategy
Local Grocery Store Chain Steps Outside the Norm for New Rewards Program | New Rewards Program for Local Grocery Chain
in Loyalty Industry Watch
American Express Extends Top Rated Streak to 6 Years | Tops JD Power Credit Card Customer Service Ranking Again
in CX Impact
Research Team Takes On Marketers Key Challenge | KU team uses innovative approach to tackling question of ROI of CSat programs
in Loyalty Infrastructure
Walgreen's CIO Delivers Infrastructure for New Loyalty Initiative | Effort reads like a playbook for any company looking to institutionalize customer centricity and loyalty marketing into its business model.
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Editor's Note
Welcome (back) to the Ideal Path Customer Loyalty Portal.
It's funny, every time I read the name of this portal, I'm not satisfied. But then I remember that a short catch phrase can't describe an area that encompasses the act of focusing on and delivering customer experience, satisfaction and loyalty.
…… Read More.
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