RightNow Summit 2011 Europe is passionate about customer experiences and together leaders from around the world to learn more about RightNow solutions and from industry leading keynote speakers and network with customer experience experts.
Location: Celtic Manor, UK
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in Loyalty Strategy
Local Grocery Store Chain Steps Outside the Norm for New Rewards Program | New Rewards Program for Local Grocery Chain
in Loyalty Industry Watch
American Express Extends Top Rated Streak to 6 Years | Tops JD Power Credit Card Customer Service Ranking Again
in CX Impact
Research Team Takes On Marketers Key Challenge | KU team uses innovative approach to tackling question of ROI of CSat programs
in Loyalty Infrastructure
Walgreen's CIO Delivers Infrastructure for New Loyalty Initiative | Effort reads like a playbook for any company looking to institutionalize customer centricity and loyalty marketing into its business model.
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Editor's Note
Welcome (back) to the Ideal Path Customer Loyalty Portal.
It's funny, every time I read the name of this portal, I'm not satisfied. But then I remember that a short catch phrase can't describe an area that encompasses the act of focusing on and delivering customer experience, satisfaction and loyalty.
…… Read More.
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