Retail Customer Experience Executive Summit 2012 is unique gathering which will bring together a select group of top executives from the retail  industry who want to champion customer experience for two and a half days of networking, work group sessions and an exchange of ideas and innovations on the industry top strategic issues

Location: Hotel Sax, Chicago, IL, USA
Date: 06-08 Aug 2012

Keynote Speaker: Dennis N.T. Perkins (CEO at The Syncretics Group), Mike Wittenstein (Experience Designer at Storyminers), Dave Kerpen (CEO at Likeable Media), Dale Furtwengler (President at Furtwengler & Associates, Inc.), Bob Phibbs (The Retail Doctor), Zain Raj (CEO at Hyper Marketing Inc.)

Tracks/Topics:

• Session on Loyalty Marketing
• Session on Customer Service Training
• Likeable Social Media: How to Delight Your Customers & Create an Irresistible Brand and Be Generally Amazing on Facebook
• Session on Pricing Strategy
• The Apple-ization of Retail
• Session on Mobile Technology
• Leading at the Edge: Leadership Lessons from the Extraordinary Saga of Shackleton's Antarctic Expedition

Fees Range: $195.00 - $395.00
Highlighted Roles : CCO,CEO,Chief Customer Officer,Chief Store Officer,Customer Experience Manager,Customer Service Director,Customer Service Manager,Directors,Head of Customer Care,Head of Customer Experience,Head of Customer Insight,Head of Customer Relations,Head of Customer Retention,Head of Loyalty,Manager,Marketing Director,Marketing Manager,VP,Web and Social Media Strategists
Highlighted Industries: Retail