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Welcome (back) to the Ideal Path Customer Loyalty Portal.
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event: Loyalty Industry
The 3rd Annual Multi Channel Summit
Conference
The 3rd Annual Multi Channel Summit will examine how retailers can maximise profits and market share through cost effective, engaging and seamlessly integrated multichannel strategies. This interactive event has been designed to allow a focused peer group of UK retail executives the opportunity to network and discuss multichannel best practices in a relaxed environment.
Location: Cavendish Conference Centre, London, UKDate: 01 Feb 2012
Keynote Speaker: Adrian Stalham (Head of Multichannel at Everything Everywhere), Simon Smith (Head of Multi Channel Customer and Employee Experience at o2 Telefónica), Susan Aubrey Cound (Director of Multi Channel Development at Marks and Spencer), Giles Delafeld (Director, Group E-Commerce at Alexon Group plc), Rajeev Aikkara (Project Manager, Mobile Solutions at ASOS)
Tracks/Topics:
- Building customer insight through understanding why and how customers channel hop
- Driving multichannel sales and increased customer visibility through a real time single data sheet
- Assessing how to avoid costly data integration pitfalls
- Understanding how your multichannel customers want to be communicated with in a busy marketplace
Fees Range: £99 - £499
Highlighted Roles : CEO
Highlighted Industries: Banking
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Editors' NEWS/Opinionin Loyalty StrategyLocal Grocery Store Chain Steps Outside the Norm for New Rewards Program | New Rewards Program for Local Grocery Chainin Loyalty Industry WatchAmerican Express Extends Top Rated Streak to 6 Years | Tops JD Power Credit Card Customer Service Ranking Againin CX ImpactResearch Team Takes On Marketers Key Challenge | KU team uses innovative approach to tackling question of ROI of CSat programsin Loyalty InfrastructureWalgreen's CIO Delivers Infrastructure for New Loyalty Initiative | Effort reads like a playbook for any company looking to institutionalize customer centricity and loyalty marketing into its business model.
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Editor's NoteWelcome (back) to the Ideal Path Customer Loyalty Portal.It's funny, every time I read the name of this portal, I'm not satisfied. But then I remember that a short catch phrase can't describe an area that encompasses the act of focusing on and delivering customer experience, satisfaction and loyalty.…… Read More.
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