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event: Loyalty Industry

Customer Contact Indonesia

Conference

Customer Contact Indonesia summit will give everyone a better understanding on how the Contact Center industry is evolving in the region, and how we should prepare for the next decade of customer interaction.

Location: Jakarta, Indonesia
Date: 16 Nov 2011

Tracks/Topics:

Top 10 Global Mega Trends and Their Impact on Customer Expectation
Leveraging Analytics to Drive Customer Experience and Gain Competitive Edge
Providing Faster and more responsive Customer Service

Highlighted Roles : VP, Directors, Manager, COO, CEO
Highlighted Industries: Manufacturing, BPO, Hospitality, Telecom

Original Link

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ARTICLE
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Spotlight on the
LOYALTY INDUSTRY
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