4G World 2011 Customer Experience Summit will explore the essential ingredients including new offers, new devices and new networks as well as approaches to policy and security and will examine models of customer experience definition and process that will inform your next set of crucial investments.

Location: McCormick Place, Chicago, IL, USA
Date: 24-27 Oct 2011

Keynote Speaker: Suzy Hays (Senior Vice President of Marketing at Cellular South), Tom Keys (Chief Operating Officer at MetroPCS), Janet Schijns (Vice President of Business Solutions Group at Verizon Wireless)

Tracks/Topics:

• Explore the essential ingredients of the 4G customer experience
• Witness case studies from Communications Service Providers who have made substantial improvements in their customer interactions
• Examine models of customer experience definition and process that will inform your next set of crucial investments
• Driving Profitability with a Consistent Cross Channel Customer Experience

Fees Range: $795 - $2195
Highlighted Roles : VP, CMO, COO
Highlighted Industries: Healthcare