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  • FanCake App Introduces Rewards Program for Watching Sports | A Reward Program That Offers Engaged Users Discounts On Tickets, Merchandise And Other Items

    Want money for nothing, chicks for free and sweet hook-ups just for watching sports on TV? Now there’s an app for that — or at least the last one.

    The social sports app FanCake on Wednesday announced a rewards program that offers engaged users discounts on tickets, merchandise and other items. The rewards are made possible through monetized FanCake partnerships with other businesses including Fanatics.com, ScoreBig and Total Hockey.

    Fancake is a free iOS app based on a gaming model of fans competing to guess what will happen next in a given game or match. How can users get access to its new addition of marked-down t-shirts and tickets? By checking into games, correctly predicting game action, inviting others to play and graduating in rank relative to other players. Checkins and actions earn game credits, which can then be redeemed for actual prizes. Typical prizes include 20% off merchandise from Fanatics and $20 off event tickets from ScoreBig.

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  • Social Loyalty Platform PunchTab Launches Agency Platform | Allowing Agencies To Run Customized Incentives Campaigns To Promote Customers’ Brands On Any Social Network

    Social loyalty platform PunchTab, which raised its $4.4 million Series A in November, is rolling out its new platform for agencies, allowing them to run customized incentives campaigns to promote customers’ brands on any social network. That’s a differentiating factor between PunchTab and some other social loyalty plays which often only focus Facebook and Twitter. With PunchTab, agencies can also target popular networks like Instagram and Foursquare, for example. The fully branded programs are available both as standalone experiences or embedded in Facebook.

    The company has already signed up some notable customers in Q1 of this year, including Arby’s, eBay, and the Toy Industry Association.

    PunchTab, for those unfamiliar, allows publishers to dole out reward points to users who engage with the company or brand through the usual means: visits, Facebook likes, tweets, comments, etc. Visitors can later redeem the points they earn through a customized rewards catalog. The company also allows its business customers to build a user community on their own websites and blogs through the use of special PunchTab badges, which reward users for their participation.

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  • TMT Development Receives A-List Award For Superior Customer Service Based On Tenant Satisfaction | Survey Takes Broad Approach To Recognizing Leaders For Both Satisfaction And Business Success Factors

    TMT Development, of Portland, Ore., announced today that it has been awarded the 2011 Real Estate Customer Service Award for Excellence. CEL & Associates presented this award to TMT Development for the company's superior customer service based on tenant satisfaction. This is the second time that the real estate ownership and development company has received the award, also known as the A-List Award.

    Service is our business and our clients always come first, said President Vanessa Sturgeon. "It is paramount that everyone in our organization invests in building long-term relationships and in helping our tenants find solutions at every turn."

    Since assuming a leadership role in the company in 2003, Sturgeon has strategically guided a legacy of quality personal involvement with a focus on customer satisfaction. It might seem cliche, but we truly believe that the relationships we have with our tenants, fellow business owners and local vendors are the keys to our success, she added.

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  • BPM Pulse Survey - Axiom EPM Earns An Exceptional Customer Satisfaction Rating Of 4.9 Out Of 5 | Axiom EPM Included On BPM Partner’s Core List Of Performance Management Vendors For 2012

    Axiom EPM, a leading provider of financial planning and performance management software, has earned a spot on the BPM Partner’s Core List of performance management vendors for 2012. Recognized for their comprehensive and unified solutions, as well as deep industry-specific functionality, Axiom EPM also earned a customer satisfaction rating of 4.9 out of 5.

    This independent report by BPM Partners, the leading independent authority on business performance management (BPM) solutions, was conducted through an Internet-based survey from November 2011 through March 2012. Now in its tenth year, the survey includes input from hundreds of BPM end users around the world and across all industries. The purpose of the survey is to identify important trends in business performance management as well as specific end user perceptions of product vendors and service providers.

    Axiom EPM’s strong showing in the BPM survey is a direct result of the company’s unified suite of robust solutions that intelligently leverage Excel for a flexible and user-friendly platform that can be completely managed by finance professionals. Axiom EPM solutions also include industry-specific functionality that adds tremendous value for clients and truly differentiates the company from other vendors in the space. These attributes, along with exceptional customer support and service, launched Axiom EPM to the top of the vendor pool.

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  • NCR Corporation Launches 'NCR Customer Voice' | A Customer Feedback And Social Media Referral Solution For Restaurant Operators

    NCR Corporation (NYSE: NCR) today announced the launch of NCR Customer Voice, a web-based customer loyalty, retention and referral tool that enables operators to monitor customer satisfaction, deal with any dissatisfaction immediately and turn happy customers into brand ambassadors using social media channels.

    Already driving increased sales for users, NCR Customer Voice provides restaurant operators with an easy way to survey customers and automate the process for receiving feedback on the customers’ experience. The software uses two survey questions that take less than 30 seconds to complete for customers and are distributed via email or available via a survey link on the customer’s receipt. Analytics that leverage the Net Promoter Score methodology are then used to escalate any concerns by customers so that operators can quickly make wrongs right and reach out directly to customers as soon as the feedback is given.

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  • Social Game Network Raptr Launches Rewards Program | Offers Its Members In-Game Rewards, Discounts And Freebies For Using Their Services While Playing Their Favorite Games

    Social game network Raptr has launched a rewards program for its members that offers them in-game rewards, discounts, and other discounts and freebies for using their services while playing their favorite games.

    The 12 million member strong gamer community has launched Raptr Rewards, a program to reward active gamers with real rewards. The company claims that its Raptr Rewards is on track to offer over 350,000 free rewards totaling $1.3 million in value in its first month of launch.

    Gamers can earn rewards such as free videogames, downloadable content, beta codes, major discounts and more, just for playing their favorite games on console and PC and ranking up on Raptr; (time played and achievements unlocked). Rewards will be offered on a rolling, first-come, first-served basis.

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